Mgr. PharmDr. Zuzana Kusynová is Lead for Policy, Practice and Compliance at the International Pharmaceutical Federation (FIP), the global organisation representing more than four million pharmacists and pharmaceutical scientists worldwide. She advises on pharmaceutical policies related to medicines use, pharmaceutical care and medication safety globally. Ms Kusynová manages international teams working across a wide scope of projects and activities. She coordinates the projects of FIP’s expert groups and policy committees on medicine shortage, prepares reports and toolkits, and supports national pharmacists’ professional organisations in taking an active role in reducing medication errors through strategies at national level. She is the focal point for FIP’s close collaboration with the World Health Organization (WHO), for example on the consultations on medicine shortage and implementation of the WHO in medicine shortage on global level.